Please Help!
I have been struggling for a couple of weeks now trying to fix/clean StartPage-DU trojan. Have repeately removed spyware using multiple spyware products. Just keeps coming back. Please analyse my logfile and give me step-by-step instructions - else I will be doing this again and again. Whats the movie (keeps reliving the same day over and over) - that how I feel - I keep trying to clean this up and keep reliving this over and over. Thanks for your help!
Code:Logfile of HijackThis v1.99.0 Scan saved at 9:28:04 AM, on 1/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\mcafee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\system32\pctspk.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\mcafee.com\PERSON~1\MpfTray.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe C:\Program Files\McAfee.com\VSO\mcshield.exe C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Ulead Systems\Ulead PhotoImpact 4.2\ABMTSR.EXE C:\Program Files\Belkin Corporation\Belkin Wireless Network Monitor Utility and Driver\RtlWake.exe C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe C:\Program Files\Microsoft Office\Office\OSA.EXE C:\PROGRA~1\mcafee.com\PERSON~1\MpfAgent.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\notepad.exe C:\Program Files\America Online 9.0a\waol.exe C:\Program Files\America Online 9.0a\shellmon.exe C:\Program Files\Common Files\Aol\aoltpspd.exe C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\51242e062b4e8600968057f111cf9b54\update\update.exe C:\DOCUME~1\c\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\c\LOCALS~1\Temp\sp.dll/sp.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\c\LOCALS~1\Temp\sp.dll/sp.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {0E73A604-AA86-469E-9A63-4B67A4AE1907} - C:\WINDOWS\system32\ndio.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing) O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [USSShReg] C:\PROGRA~1\ULEADS~1\ULEADP~1.2\SSaver\Ussshreg.exe /r O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\mcafee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE O4 - Startup: PowerReg Scheduler V3.exe O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Album Fast Start.lnk = C:\Program Files\Ulead Systems\Ulead PhotoImpact 4.2\ABMTSR.EXE O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O4 - Global Startup: RtlWake.lnk = ? O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office\OFFICE11\REFIEBAR.DLL O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game13.zylomgames.com/activex...amesplayer.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{2F506BED-C52F-4637-86E9-011C9D4957D4}: NameServer = 205.188.146.145 O18 - Filter: text/html - {2EFAD3E2-2D45-4FEC-95B1-D284FF7FA90A} - C:\WINDOWS\system32\ndio.dll O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe O23 - Service: C-DillaCdaC11BA - Unknown - C:\WINDOWS\System32\drivers\CDAC11BA.EXE O23 - Service: McAfee AntiSpyware Real-Time Scanner - Network Associates, Inc. - C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe O23 - Service: McAfee.com McShield - Unknown - C:\Program Files\McAfee.com\VSO\mcshield.exe O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\mcafee.com\PERSON~1\MPFSERVICE.exe O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


